Last Updated: 08 April 2026
Effective Date: 08 April 2026
Company Name: Instazipp
Contact Email: support@instazipp.com
1. INTRODUCTION
This Privacy Policy describes how Instazipp (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our platform, including website and services.
By using Instazipp, you agree to the collection and use of your information in accordance with this Policy.
2. INFORMATION WE COLLECT
We may collect the following types of information:
a. Personal Information
- Name
- Phone number
- Email address
- Delivery address
b. Account Information
- Login credentials
- Order history
- Preferences
c. Payment Information
- Payment method details (processed via secure third-party payment gateways)
- We do not store full card or banking details
d. Device & Usage Information
- IP address
- Browser type
- Device information
- App/website usage data
e. Location Information
- Approximate or precise location for delivery purposes
f. Health Information (Pharmacy Orders Only)
- Prescription details uploaded by users (only when required)
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our services and user experience
- Send order updates, alerts, and notifications
- Prevent fraud and enhance security
- Comply with legal obligations
4. SHARING OF INFORMATION
We may share your information with:
- Sellers, restaurants, and pharmacies to fulfill orders
- Delivery partners for order delivery
- Payment gateways for processing transactions
- Service providers (IT, analytics, support)
- Government authorities, if required by law
We do not sell your personal data to third parties.
5. DATA STORAGE & SECURITY
- We implement reasonable security measures to protect your data.
- Data is stored on secure servers.
- However, no method of transmission over the internet is 100% secure.
6. DATA RETENTION
- We retain your data only as long as necessary for:
- Providing services
- Legal compliance
- Resolving disputes
7. COOKIES & TRACKING TECHNOLOGIES
- We use cookies and similar technologies to:
- Enhance user experience
- Analyze usage
- Remember preferences
You can control cookies through your browser settings.
8. USER RIGHTS
You may:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
To exercise your rights, contact us at support@instazipp.com
9. PHARMACY DATA DISCLAIMER
- Prescription and health-related data are handled with additional care.
- Such data is used only for order fulfillment and legal compliance.
- We do not use this data for marketing purposes.
10. CHILDREN’S PRIVACY
- Instazipp is not intended for individuals under 18 years of age.
- We do not knowingly collect data from minors.
11. THIRD-PARTY LINKS
- The Platform may contain links to third-party websites.
- We are not responsible for their privacy practices.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. GOVERNING LAW
This Privacy Policy shall be governed by the laws of India.
14. CONTACT US
If you have any questions or concerns about this Privacy Policy, contact us at:
📧 support@instazipp.com
